Experience
Tony's Steaks and Seafood – Dir. of Social Media Marketing 2018 - TD
I am responsible for advancing the team and customer experience through online and traditional marketing. My primary responsibilities are accelerating the expansion and use of social media channels as well as bringing a high degree of creativity to our existing platforms. I work closely with customer services, operations, sales and event teams to ensure that our website, social media and other communications accurately reflect our brand. I lead our efforts to engage stakeholders with quality content, create content delivery plans, and maintain consistent, brand-appropriate content as well as oversee and administer the company’s social media marketing and advertising.
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I coordinate daily social media posts and campaigns on Facebook, Twitter and Instagram including:
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Managing social media presence; Yelp, Trip Advisor, Google and OpenTable
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Managing the restaurant’s good image on social media, including Yelp, Trip Advisor, Google and OpenTable
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Organizing, planning and executing photoshoots for magazine, website, articles or social
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Creating video content to engage viewers and share experiences differentiating Tony’s from competitor
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Writing a monthly newsletter and managing and creating email blasts for specific events or promotion
Silver Spring House – Manager 2017- 2018
Led team members through performance, engagement and training initiatives. Responsible for local store marketing to helping reach sale and profit goals including:
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Coordinated daily restaurant operations and maintain productivity, quality, and customer service standards
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Managed the restaurant’s good image and ensuring compliance with sanitary and safety regulation
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Coordinating daily Front and Back of House restaurant operations
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Trained new and current employees on proper customer service practices and implementing new policies
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Assisted employees throughout shift by taking drink orders, cashing out tables
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GE Aviation - Communications Specialist - Contractor 2016 - 2017
​Led the video team with production, filming, editing of videos; managed written and graphical projects for the Communications team.
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Prepared equipment/set for shoots (cameras, lights and microphones, et cetera
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Filmed events, CEO messages for internal/ public use
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Edited video via Final Cut Pro
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Exported and organized media for publication on external and internal GE website
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Spearheaded GE-wide infographics for global campaign targeted at local, national and international media
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Aggregated multi-channel communications to inform the global GE Aviation manufacturing workforce on key Company initiatives
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Education
Southern Connecticut State University Aug. 2012 - May 2016
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BS in Communications, Video Production and Journalism.
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Certifications
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AWS Cloud Practitioner
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ACTFL Certified in Greek Speaking, Reading & Writing